{"id":6836,"date":"2026-01-12T10:22:31","date_gmt":"2026-01-12T10:22:31","guid":{"rendered":"https:\/\/help.force8.coach\/knowledge-base\/family-connect-coach\/"},"modified":"2026-03-10T10:45:44","modified_gmt":"2026-03-10T10:45:44","slug":"family-connect-coach","status":"publish","type":"ht_kb","link":"https:\/\/help.force8.coach\/en\/knowledge-base\/family-connect-coach\/","title":{"rendered":"Family Connect"},"content":{"rendered":"\n<p class=\"wp-block-ht-blocks-messages wp-block-hb-message wp-block-hb-message--withicon is-style-info\">You can also find a brief summary of this module in the <a href=\"https:\/\/www.youtube.com\/watch?v=YOoDfIMxQbo\" data-type=\"link\" data-id=\"https:\/\/www.youtube.com\/watch?v=YOoDfIMxQbo\" target=\"_blank\" rel=\"noreferrer noopener\">\u201c<strong>Family Connect<\/strong>\u201d product video<\/a>.<\/p>\n\n\n<p>The Family Connect module allows you to assign athletes from your club to a family member. The family member gains access to the assigned athletes, can see their schedules in a clear overview, and can register and deregister them for training sessions.<\/p>\n<p>This module is ideal for families with younger children who do not yet need their own account. In addition, the module allows athletes to be assigned to a family member even if they do not have their own email address.<\/p>\n<h4>Create family members<\/h4>\n<p>Under COMMUNICATION &#8211; FAMILY CONNECT, you can see all your assigned athletes in the \u201c<strong>Athletes<\/strong>\u201d tab.<\/p>\n\n\n<p class=\"wp-block-ht-blocks-messages wp-block-hb-message wp-block-hb-message--withicon is-style-info\">The athletes must have been created by the club admin and assigned to you as a coach.<\/p>\n\n\n<p>Go to the \u201c<strong>Members<\/strong>\u201d tab and click on \u201c<strong>Active Members<\/strong>\u201d to create new family members, to whom you can then assign athletes.<\/p>\n<p>Click on \u201c<strong>+ New<\/strong>\u201d and enter the first and last name as well as an email address in the window that appears. Optionally, you can assign a category to the family member. You must first create this by clicking on the \u201c<strong>Categories<\/strong>\u201d button and entering your desired categories there (e.g., \u2018Father\u2019 or \u201cMother\u201d).<\/p>\n<p>Under Athletes, select all the athletes you want to assign to this family member. If you check the box next to \u201c<strong>Send activation email(s)<\/strong>\u201d, an activation email will be sent to the family member immediately. However, you can also send this email at a later time.<\/p>\n<h4>Add\/remove athletes<\/h4>\n<p>In the \u201c<strong>Active Members<\/strong>\u201d list, you can see all the family members you have created. The &#8220;<strong>Athletes<\/strong>&#8221;\u00a0column shows all athletes who were already assigned to this family member when it was created. If you click on the \u201c<strong>Person icon<\/strong>\u201d in the \u201c<strong>Actions<\/strong>\u201d column, you can add or remove athletes from this family member at a later date.<\/p>\n<h4>Send activation email<\/h4>\n<p>By clicking on the \u201c<strong>envelope icon<\/strong>\u201d in the &#8220;<strong>Actions<\/strong>&#8221; column, you can send the activation email if you have not already done during registration. A green envelope in the \u201c<strong>Email verified<\/strong>\u201d column indicates that this family member has successfully logged in.<\/p>\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"969\" height=\"303\" src=\"https:\/\/help.force8.coach\/wp-content\/uploads\/2026\/01\/bbb.png\" alt=\"\" class=\"wp-image-6859\" srcset=\"https:\/\/help.force8.coach\/wp-content\/uploads\/2026\/01\/bbb.png 969w, https:\/\/help.force8.coach\/wp-content\/uploads\/2026\/01\/bbb-300x94.png 300w, https:\/\/help.force8.coach\/wp-content\/uploads\/2026\/01\/bbb-768x240.png 768w, https:\/\/help.force8.coach\/wp-content\/uploads\/2026\/01\/bbb-50x16.png 50w, https:\/\/help.force8.coach\/wp-content\/uploads\/2026\/01\/bbb-60x19.png 60w, https:\/\/help.force8.coach\/wp-content\/uploads\/2026\/01\/bbb-100x31.png 100w\" sizes=\"auto, (max-width: 969px) 100vw, 969px\" \/><\/figure>\n<\/div>\n\n<h4>Deactivate family members<\/h4>\n<p>Click on the \u201c<strong>Person-X icon<\/strong>\u201d in the &#8220;<strong>Actions<\/strong>&#8221; column to set this family member to inactive. No information about this member will be lost. The inactive family member will then be listed in the \u201c<strong>Inactive Members<\/strong>\u201d tab. Inactive members can be reactivated at any time by clicking on the \u201c<strong>Person-\u2713 icon<\/strong>\u201d.<\/p>\n<p>A member listed under \u201c<strong>Inactive Members<\/strong>\u201d can be permanently deleted if necessary by clicking on the \u201ct<strong>rash can icon<\/strong>\u201d. This will completely remove the member from the club.<\/p>\n\n\n<p class=\"wp-block-ht-blocks-messages wp-block-hb-message wp-block-hb-message--withicon is-style-info\"><strong>Important:<\/strong> Even if a member is completely deleted from the club, the email address remains linked to that deleted member. It is not released and therefore cannot be used by another user.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The Family Connect module allows you to assign athletes from your club to a family member. The family member gains access to the assigned athletes, can see their schedules in a clear overview, and can register and deregister them for training sessions. This module is ideal for families with younger&#8230;<\/p>\n","protected":false},"author":3,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[208],"ht-kb-tag":[],"class_list":["post-6836","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-communication-en"],"_links":{"self":[{"href":"https:\/\/help.force8.coach\/en\/wp-json\/wp\/v2\/ht-kb\/6836","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/help.force8.coach\/en\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/help.force8.coach\/en\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/help.force8.coach\/en\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/help.force8.coach\/en\/wp-json\/wp\/v2\/comments?post=6836"}],"version-history":[{"count":3,"href":"https:\/\/help.force8.coach\/en\/wp-json\/wp\/v2\/ht-kb\/6836\/revisions"}],"predecessor-version":[{"id":6981,"href":"https:\/\/help.force8.coach\/en\/wp-json\/wp\/v2\/ht-kb\/6836\/revisions\/6981"}],"wp:attachment":[{"href":"https:\/\/help.force8.coach\/en\/wp-json\/wp\/v2\/media?parent=6836"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/help.force8.coach\/en\/wp-json\/wp\/v2\/ht-kb-category?post=6836"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/help.force8.coach\/en\/wp-json\/wp\/v2\/ht-kb-tag?post=6836"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}